Road tested vehicle and inspected on hoist. Attempted to duplicate customer concern without success. Tested vehicle battery, starting and charging systems and found no faults. Scanned vehicle for trouble codes and found code# B10D7-87`- PATS key missing stored in body control module as a history code. As we are unable to reproduce the no start condition and the vehicle has a stored code related to ignition key, customer is advised to use another key and see if the problem returns as a starting point.
Carmella J. gave our service a 5 star review on 12/2/2021
AFTER DIAG FOUND CODES PRESENT #PO420 AND #PO430 CAT CONVERTER EFFIENCY VEHICLE WILL NEED NEW CONVERTERS W/ UP STREAM 02 SENSORS. CUSTOMER DECLINED REPAIRS AT THIS TIME.
AFTER TEST DRIVE AND CONFIRMED CUSTOMERS ISSUE LIFTED ONTO HOIST AND FOUND FRT STABILIZER LINKS WORN AND CAUSING NOISE. REPLACED AND TEST DROVE NOISE IS NOW GONE.
ALL BRAKES IN GOOD CONDITION AT THIS TIME..FRT / REARS
ALL TIRES IN GOOD CONDITIONS AT THIS TIME..SET AIR PSI
INSTALL FRT STAB LINKS
Changed Motor Oil & Replaced Filter, Added 5 QTS Synthetic Motor Oil, Lube Chassis, Check all Fluid Levels
Mike K. gave our service a 5 star review on 10/20/2021
AFTER DIAG FOUND ENGINE FAILURE SERVICE READING IN MESSAGE CENTER THIS IS ALSO THE ENGINE LIGHT. ALSO CODE PO18B-00 FUEL PSI SENSOR ALSO WHEN CHECKING VEHICLE FOUND TURBO CHARGER LEAKING OIL ON TO CYLINDERS POSSIBLE CAUSE OF WHITE SMOKE COMING FROM EXHAUST. REC NEW TURBO AND FUEL PRESURE SENSOR.
TURBOCHARGER – Remove & Replace – 1.6L Eng,FWD
LOW SIDE FUEL PRESSURE SENSOR – Remove & Replace – 1.6L Eng
Changed Motor Oil & Replaced Filter, Added 4 QTS Synthetic Motor Oil, Lube Chassis, Check all Fluid Levels
Brian D. gave our service a 5 star review on 9/30/2021
Inspected vehicle and steering system on hoist and found the intermediate steering shaft had a frozen joint and was due for replacement. Also during inspection found the right front axle seal leaking and due for replacement. During seal replacement found excess oil inside PTU unit, which may indicate a worn seal between the trans assembly and the PTU which may require further seal replacement in the future.
INSTALL INTERMEDIATE STEER SHAFT
LEFT FRT OUTPUT SHAFT SEAL – Remove & Replace – Left
Deatra D. gave our service a 5 star review on 8/26/2021
Test Drove Van And Could Not Duplicate Customers Concern Of Vibration-Remove And Inspect U Joints-Found U-Joints In Good Condition.Rec Straighten and Balance Driveshaft.JW
PROPELLER SHAFT – Removal & Installation – One Piece Driveline
Straighten & Balance Driveshaft
Rick R. gave our service a 5 star review on 8/12/2021